Frequently Asked Questions

Review our frequently asked questions.

There is no retreat center with accommodations on site. Our pilgrimage planning coordinators are in contact with representatives of local schools, hotels, motels, camping facilities and other operators of large gathering spaces and can help you find the best and most affordable option for accommodations for you, your family, your parish, school group, mission group or larger pilgrimage group from an organization. Please feel free to contact them at 920-866-2571 ext 113.

Mass is celebrated at 11a.m. daily. There is an additional Mass held at 8:30a.m. every Tuesday and Saturday.

Not at the present time. We do have a gift shop onsite and in some cases can ship Shrine-branded merchandise. For specific requests, contact our gift shop at 920-866-2571 ext 4

The Shrine does not have a formal dress code, but we encourage pilgrims to dress appropriately, keeping in mind they are in the presence of the Lord, especially during the Mass.

The Shrine does not conduct tours so that we can maintain a peaceful and quiet atmosphere for all visitors. We do have self-guided brochures in both English and Spanish, with a map and description of all grotto sites and places of interest on the grounds. Our Welcome center has a History video that plays continuously through the day or a History Talk can be scheduled as part of pilgrimage group’s itinerary for a nominal fee.

To date, there has not been a cause opened for canonization of Adele Brise, the visionary to whom the Blessed Virgin Mary appeared. Pilgrims, in their time of need, are encouraged to ask for the intercession of Adele Brise with Our Lady of Good Help, in the hope that, with prayers answered, a cause may later be opened for canonization.
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